Terms of service

TERMS & CONDITIONS

Return Policy

All sales are final. No refunds or exchanges.

Shipping

We globally, however rates may vary depending on your location. We ask that you allow up to 5 days for your order to process, and 3-5 days for it to be shipped out. You will receive a shipping confirmation email once your order has been dispatched.

FREQUENTLY ASKED QUESTIONS

I have a general question, How do I contact you guys?

Contact prelimstore@gmail.com for general questions, 

Can I get a refund? Can I exchange an item?

No, all sales are final. Please make sure you review your purchase carefully before submitting a payment.

I ordered the wrong size, can you exchange it for another size?
No, please ensure that you have thoroughly checked all item details before purchasing.

I just received my order but I was sent the wrong size or order, can you exchange it?

Yes, if you got the wrong size please send it to the return address and email prelimstore@gmail.com with your transaction ID or email used with the order and we will send you the correct order.